Product

How long is the included cable?

We’ve provided a convenient 4-foot cable to make charging a breeze. Easily use your phone or other device while it charges and move around freely with the comfortable 4-foot length.

Is a cable included?

It sure is! That’s the benefit of our handy Power Packs – everything you need to charge is in your package. Both the charger and the cable.

Is this safe for my phone’s battery?

It is! All of our products are tested, tested again, and tested a bit more to be sure they’re safe for use. They’re also up to date on all the necessary certifications.

What does 2.4A mean? Is that good?

2.4A (A = Amperage or Amps) is standard in the power world. Many chargers are built to provide this type of power. Essentially the amperage of a charger is how strong the current of electricity is that is going from your charger to the cable, and then to your device. Anything in the industry that is below this 2.4A average, you don’t want. Then you’ll run into slower charging speeds, poor battery life, and could cause issues with your device down the road.

Warranty

Do Quikcell Power Packs come with a warranty?

Most of our items do qualify for replacement under our warranty if the item is subject to normal wear & tear over time, defects in materials or workmanship, or acts of God. Click HERE to view our policy and submit a claim.

I bought my Power Pack from a reseller, can I return it directly to Quikcell for a refund?

If you purchased your Power Pack from an authorized reseller or distributor and it is defective, we encourage you to first check the sellers return or exchange policy before reaching out to us, as many times they might be able to replace it for you same day. That said, no matter what, you can always file a claim with us.

General

How do I contact Quikcell?

We’d love to hear from you! You can always send us a note here at Contact Us.