Benefits of a Quikcell folio
Have a question?
Our team is here and ready to help you if you have a question or concern about your Quikcell product.
Frequently Asked Questions
Product
What devices are compatible with my FlexTab folio?
Great question! The FlexTab folio is universal, meaning it wasn’t designed with one specific device in mind. Our FlexTab is offered in two sizes, 7-8″ and 10-12″ meaning they will fit any device that also falls within those dimensions.
How do I adjust the FlexTab folio for my device?
By using the adjustable tension clips built-in to the case, you can adjust the clips to your device’s exact size.
What is FlexTab made of?
Only the best materials around. The FlexTab folio is made up of nylon and synthetic leather materials.
How do you clean FlexTab?
Our cases can generally be cleaned with mild soap and water, then air dried or dried lightly with a paper towel.
Help! I can’t get my FlexTab case off my device.
Our FlexTab cases are designed to fit snugly on your device. But should easily come off when needed.
If you are struggling to remove your case, we recommend holding the device securely in one hand and pulling firmly on the tension clips in each corner of the device to remove the device from the case itself.
What other universal cases do you offer?
Glad ya asked! We have a great line-up of universal products to provide the perfect protection to any device. Our selection of universal products is as follows:
- Flip – Universal flip phone case
- Slim – Universal phone case
- FlexTab 7-8″ – Universal tablet folio
- FlexTab 10-12″ – Universal tablet folio
Warranty
Do Quikcell FlexTab come with a warranty?
Most of our items do qualify for replacement under our warranty if the item is subject to normal wear & tear over time, defects in materials or workmanship, or acts of God. Click HERE to view our policy and submit a claim.
I bought my FlexTab from a reseller, can I return it directly to Quikcell for a refund?
If you purchased your FlexTab from an authorized reseller or distributor and it is defective, we encourage you to first check the sellers return or exchange policy before reaching out to us, as many times they might be able to replace it for you same day. That said, no matter what, you can always file a claim with us.
COVID-19
What measures is Quikcell taking to ensure my package is safe to handle?
Our first priority is the safety of our customers and our warehouse crew.
All warehouse employees follow social distancing and frequent hand washing guidelines and hand sanitizing stations have been implemented. All orders are handled using protective masks and gloves, and shipping carriers have access to our hand sanitizing stations prior to handling our packages.
Will I still be able to receive my warranty assistance and customer support during the pandemic?
Of course! As always, our Customer Support Team is on stand-by (in their respective homes) to address any questions or warranty assistance. Please do not hesitate to contact us through support@alphacomm.com or by shooting us a note HERE, and we’ll do our best to help!
General
How do I contact Quikcell?
We’d love to speak with you! You can always send us a note here or reach out to us directly at either of the following:
Phone: 888-951-0909
Email: support@alphacomm.com
Your thoughts. Our thanks.
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How much do we value your opinion? A lot! And so do all the people working on Quikcell products. Tell us everything: what you love about a product and what we can do to make it better. Feel free to comment on features, performance, styling, benefits.
As a special Thank You, you’ll be automatically entered in the Quikcell Product Feedback Giveaway for a chance to win a Quikcell prize pack. So…let’s hear from you now! See official rules.
The Quikcell Prize Pack is “packed” with some of our coolest products to date! If you win, you’ll get one of each of the following (pictured above): QVibe 200 over-the-ear headphones, QAir Buds + True Wireless earbuds, OnBeat 360 portable wireless speaker, PowerProp 3-in-1 wireless charging station, and a Powerfuel 20k power bank for on-the-go charging.
